News and Events   AS SEEN ON TV Watch the Commercial   Serving Home Owners Since 1993   eSign Electronic Document Delivery   Local Closing   Convert Your Adjustable Rate   FHA Home Financing DO NOT CALL Policy for Customer PennWest is committed to honoring the requests of its current and prospective customers. In support of this commitment and pursuant to regulations set forth by the Federal Communications Commission (“FCC”), Federal Trade Commission’s (FTC) Telemarketing Sales Rule (TSR), PennWest Home Equity Services Corp. has adopted the following policy:   PennWest maintains a record of the name and contact telephone number for consumers who do not wish to be called. If you do not wish to receive sales calls from PennWest, you can ask us to place your telephone number on our “Do Not Call” list. We will document your request in compliance with federal and state laws. Your request can be in writing or email communication or by phone, and must include at a minimum, your telephone number and full name. Our do-not-call records are maintained for at least five (5) years. When we solicit prospective customers, we also honor “Do Not Call” requests on behalf of consumers listed on the National Do Not Call Registry maintained by the Federal Trade Commission and various state-agency lists. Many states “Do Not Call” regulations permit companies to contact their own customers and consumer inquiries even though they are on these “Do Not Call” Lists. Therefore, if you are a customer or have placed an application or inquired of services of the company, you may be contacted by us even though you are on the state or the national “do not call” list. If you do not want to be contacted by PennWest even though you are a customer, simply follow the steps above to be placed on the Company “Do Not Call” List and your request will be honored. Being on the PennWest “Do Not Call” list means that you won’t receive any sales calls by anybody representing PennWest. We may still contact you, however, for non-solicitation purposes. This would include things like loan processing, compliance and other service-related matters. Any personnel involved with telemarketing and/or telephone solicitation with the Company are trained, informed and directed to comply with the Company’s “do-not-call” policy. If a consumer requests a copy of our “Do Not Call” Policy, we will send a copy via U.S. Mail or electronic mail. Please make your request to the contact information below. PennWest intends to comply with all federal and state “do-not-call” laws and regulations. If you have any questions or comments regarding the Company’s policy, you may also contact us at: PennWest Home Equity Services Corp Compliance Department 551 Main St. Johnstown, PA 15901         Customer Service: Toll Free: 1.800.446.7240 Local: 814.288.0800 Fax: 814.288.1252 PennWest Home Equity Services Corp. 551 Main Street Johnstown, PA 15901 1.800.446.7240   PennWest Home Equity Services Corp  |   Privacy   |   Terms of Use   |   Licenses and Notices  |  Do not Call Policy  |  Best Practices   PennWest Home Equity Services Corp. is licensed by the Pennsylvania Department of Banking and is an Equal Housing Lender. We provide home loans as a residential mortgage lender in 11 states through out the United States. We strive to provide our customers with exceptional service experiences and an easy mortgage process along with low mortgage rates. **Refinancing, taking out a home equity loan or debt consolidation may increase the total number of monthly payments and the total amount paid when compared to your current situation possibly resulting in higher overall costs. By refinancing your existing loan, the total finance charges may be higher over the life of the loan. * Zero Lender Fees program applies to owner occupied residential 1st mortgages secured by a lien against your property. Minimum loan amount is $125,000.00. Offer is subject to underwriting approval. Not all applicants will be approved. Full documentation & property insurance required. Terms, conditions and restrictions apply. Some up front fees apply that are credited back at funding. *Third party fees apply. Borrower is responsible for new loan interest costs, outstanding property liens, taxes, insurance, appraisal, association fees, title insurance, private mortgage insurance, certifications, settlement fees, and any elected loan discount points. Some products may not be available in all states. This is not a commitment to lend. Restrictions apply. Copyright © PennWest Home Equity Services Corp 2008. All rights reserved.